Contact Us
Ask anything you want!
Physical Address
Bogor, West Java, Indonesia, 16330
Work Hours
Monday to Saturday: 8am - 10pm
(UTC +07:00)
Email Address
federlinehouse@gmail.com
+62 878 7376 3738
We’d love To Hear From You!
Frequently Asked Questions (FAQ)
To place an order, contact me via email at federlinehouse@gmail.com or WhatsApp at +62 8787 3763 738. You can also message me on Instagram or Facebook. Please provide details about your desired prop, including references, size, and any custom requests.
Yes! I accept commissions from worldwide customers. Shipping costs and estimated delivery times vary depending on your location.
Our commission time is based on Monthly Available Commission Slots.
Completion time depends on the complexity of the prop or pattern:
- Patterns only: 2–7 days
- Small props (daggers, accessories): 3–10 days
- Medium props (swords, staffs): 1–2 weeks
- Large props (armor, big weapons): 3–6 weeks
For example, if you order a sword and receive a mid-March slot, we will start working on it in mid-March and complete it within 1–2 weeks.
If you need a rush order, let me know in advance. Extra charges may apply.
I use a variety of materials depending on the prop’s design, including:
- EVA foam – lightweight and flexible, great for armor and weapons.
- 3D-printed plastic – for intricate details.
- Resin – for small detailed parts.
- PVC & wood – for strong, sturdy props.
- Acrylic – for LED Props.
If you have specific material preferences, let me know when placing your order.
Yes! I offer raw/unfinished props if you’d like to paint and finish them yourself. Let me know what stage of completion you prefer.
Prices vary based on size, complexity, and materials. Here’s a rough estimate:
- Digital patterns: $10 – $50
- Small props: $50 – $150
- Medium props: $150 – $300
- Armor/Large props: $300+
Custom designs may cost more. Contact me for a detailed quote.
I accept payments via PayPal, bank transfer, and Wise (for international payments). A 50% deposit is required to confirm your order, and the remaining 50% must be paid before shipping.
You can cancel your commission within 48 hours of placing your order for a full refund. After that, the deposit is non-refundable due to material costs and production time.
I use DHL, FedEx, or EMS for international shipping, and local couriers for domestic orders. Tracking numbers are provided once shipped. Shipping times vary:
- Domestic (Indonesia): 2–7 days
- International: 5–30 days, depending on location, customs processing and type of shipping service you choose.
Absolutely! I love working on custom, original designs. Send me sketches or a detailed description, and we’ll discuss how to bring your idea to life.
I can create inspired designs but will not make exact replicas of copyrighted items. If you want a custom version, we can adjust the design while maintaining the essence of the character.
Yes! If you prefer to build your own prop, I offer high-quality digital patterns in PDF format. These are ready to print and use.
No, all patterns and props are for personal use only. Reselling or distributing them without permission is strictly prohibited.
If you want to use my patterns for your own commissions, you must contact us first. We will provide you with the necessary information, and you will need to purchase a license for each commission you receive.